Terms & Conditions

Last Updated: 24th March 2025

Welcome to Indie Collective Club.  By using our website [www.indiecollective.club] and our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1.⁠ ⁠Acceptance of Terms

By accessing or using our services, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

2.⁠ ⁠Services Provided

We offer video consultation, promotional and marketing solutions to independent artistes and small businesses.. The details of our services are outlined on our website.

3.⁠ ⁠User Responsibilities

You must be at least 18 years old to use our services. You agree to provide accurate and complete information. You will not use our services for any unlawful or unauthorised purposes.

4.⁠ ⁠Payments & Billing

Payment terms will be as per the agreement at the time of service purchase.

All fees are non-refundable unless stated otherwise. Late payments may result in service suspension or termination.

5.⁠ ⁠Intellectual Property

All content, logos, and materials on our website are owned by Indie Collective Club and are protected by intellectual property laws. You may not copy, modify, or distribute any content without our written permission.

6.⁠ ⁠Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our maximum liability shall not exceed the amount paid for the service.

7.⁠ ⁠Termination

We reserve the right to suspend or terminate your access to our services if you violate these terms.

8.⁠ ⁠Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

9.⁠ ⁠Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of the updated terms.

10.⁠ ⁠Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Indie Collective Club

shreyas@indiecollective.club

9986746568

Privacy Policy

Last Updated: 24th March 2025

Indie Collective Club respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.indiecollective.club and use our services.

By accessing our website or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1.⁠ ⁠Information We Collect

We may collect the following types of information:

1.1 Personal Information

Name

Email address

Phone number

Billing and payment details

Any other information you voluntarily provide

1.2 Non-Personal Information

Browser type and version

IP address

Pages visited and time spent on our website

Device information and operating system

2.⁠ ⁠How We Use Your Information

We use the collected data for:

Providing and managing our services

Processing payments and transactions

Improving user experience and website functionality

Communicating updates, offers, or service-related information

Complying with legal obligations

3.⁠ ⁠How We Protect Your Information

We implement security measures to safeguard your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4.⁠ ⁠Sharing Your Information

We do not sell, trade, or rent your personal data. We may share information with:

Service providers (e.g., payment processors, hosting services)

Legal authorities if required by law

Business partners, only with your consent

5.⁠ ⁠Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser.

6.⁠ ⁠Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information

Object to data processing

Withdraw consent for marketing communications

To exercise these rights, please contact us at shreyas@indiecollective.club

7.⁠ ⁠Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their policies.

8.⁠ ⁠Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

9.⁠ ⁠Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Indie Collective Club

shreyas@indiecollective.club

9986746568

Refund Policy

Last Updated: 24th March 2025

At Indie Collective Club, we strive to provide the best services. However, if you are not satisfied with your purchase, we offer a refund policy under the following conditions.

1.⁠ ⁠Eligibility for Refund

Refunds may be issued in the following situations:

The service was not delivered as described.

A technical issue prevented the completion of the service.

Cancellation of the service within the allowed timeframe.

To request a refund, please contact us at shreyas@indiecollective.club with your order details.

2.⁠ ⁠Refund Timeline & Method

Approved refunds will be credited back to the original payment method within 15 business days.

Refunds may also be credited as store credit for future purchases, depending on your preference.

3.⁠ ⁠Partial Refunds

In some cases, a partial refund may be credited, depending on the nature of the service provided and any applicable deductions.

4.⁠ ⁠Non-Refundable Services

Certain services are not eligible for refunds, including:

Completed services that have been fully delivered.

Customised or personalised services.

Subscription-based services beyond the cancellation period.

5.⁠ ⁠Contact Us

If you have any questions regarding our refund policy, please reach out to us:

Indie Collective Club

shreyas@indiecollective.club

9986746568